One Family Health

Partnership Objective

To improve access to quality essential medicines, basic healthcare, and prevention services for the children of Rwanda and their families through a sustainable franchise model that decreases the burden on Government funds and resources.

By working closely with insurance offices in local districts, OFH has improved reimbursements. By working closely with insurance offices in local districts, OFH has improved reimbursements. Copyright GlaxoSmithKline

What are the health needs and challenges?

Lack of healthcare infrastructure is a key limiting factor in improving the health of communities in many parts of the world. In Rwanda, due to the terrain, it can take over three hours to navigate treacherous mountains to reach a health center. 

Description of partnership activities and how they address needs and challenges

GSK supports One Family Health to deliver an innovative health delivery model, bringing together One Family Health (OFH) Foundation and Ecobank, on one hand, and Healthstore Holdings (HSH) and the Rwandan Ministry of Health on the other. The aim of the program is to allow trained qualified nurses to own and operate their own healthcare clinics, and improve patients’ health knowledge.

Since the program was established in 2011, OFH has over 90 Health Posts across 11 districts in Rwanda. OFH is now looking to expand in Ghana, Nigeria and Zambia. This program allows local nurses to own and operate a basic medical clinic in rural areas of Rwanda, increasing access to high quality essential medicines and basic healthcare for 4% of Rwanda’s population, creating around 300 jobs and treating 309,592 patients.

This health post model, known as Child and Family Wellness (CFW) Health Posts, prevent and treat major causes of diseases and conditions in local communities, including malaria, diarrheal disease and respiratory infections.

The posts are run by experienced nurses providing an entry point into the formal Rwandan public health system and operating under a business format franchise network. This franchise model, which has been successfully piloted in Kenya, gives nurses joining the franchise access to finance and training in finance management, enabling them to earn a living while maintaining a secure supply of high-quality, affordable essential medicines in places where counterfeit and substandard drugs are common.


* As of 2016, GSK commitment is completed but the program continues with other partners. 

Partnership information

Company(ies) GlaxoSmithKline

Partner(s) Ecobank, Health Store Foundation, Local government & associations, Local hospitals & health centers & patient groups, Rwanda Ministry of Finance, Rwanda Ministry of Health

Type of Partner(s) Academia / Hospitals, Government, NGOs, Other Business

Therapeutic Focus Women and Children's Health, Non-Communicable Diseases, Infectious Diseases, Vaccine-Preventable Diseases, Other

Disease(s) Asthma, Children's Health, General Health, Malaria, Malnutrition, Respiratory Diseases, Rotavirus

Program Type(s) Availability of Treatment - Financial Support, Availability of Treatment - Patient Safety & Medicines Quality, Health System Infrastructure - Development of Physical Infrastructure, Health System Infrastructure - Training, Prevention Programs - Awareness & Outreach

Targeted Population(s) Children, Elderly, General population, Men, Mothers, People with low income, Women, Youth

Region(s) Sub-Saharan Africa

Number of Countries 1

Country(ies) Rwanda

Start Date 2012

More information GSK Developing Countries Unit

Completed date 2016